Need real humans answering your phone? Our expert virtual receptionists provide professional, 24/7 call answering for UK businesses.

Call answering is more than picking up the phone. It’s about delivering a seamless, brand-aligned experience that feels like an extension of your in-house team.
Our UK-based virtual receptionists handle your calls with care, speed, and professionalism – giving you peace of mind and happier customers.
Whether you’re scaling rapidly, entering a peak period, or want to elevate your customer experience, we’re here to help.
Our phone answering service isn’t just for those in crisis mode. We help high-performing and growing businesses scale smoothly, cover holiday gaps, or add polish to every customer interaction.
Whatever your challenge, we’ve got the experience to support you.
At FM Outsource, our philosophy is simple.
We answer calls when you can’t, and keep your customers happy and heard with our professional telephone answering service.
Here’s what you can expect from our phone answering service.
We take time to understand your tone, goals, and call types.


Our dedicated team of virtual receptionists are briefed to handle your calls like your in-house staff.
Every call is answered quickly and professionally, 24/7 – Weekends, evenings and holidays.


We’ll send call summaries, escalate key calls, and adapt as you grow.
Outsource your call answering to our expert UK-based team, ensuring every call is answered professionally and with care.
Speak to our friendly team today and discover how our tailored phone answering solutions can transform your customer experience!

Want to chat today? Call us on 03334432880.
Or you can fill in our contact form and we’ll get back to you asap.

Our UK-based virtual receptionists answer calls swiftly, ensuring your customers always receive fast, professional phone answering support, 24/7.
Absolutely! Our call answering service operates around the clock, 365 days a year, including evenings, weekends, and holidays—so you never miss a valuable customer interaction.
We take the time to thoroughly understand your business, your brand voice, and the specific nature of your calls. Our professionally-trained receptionists seamlessly deliver personalised, brand-aligned phone answering to make every customer interaction feel like it’s handled by your in-house team.