At FM Outsource, we consider ourselves family. No, really, we mean it. We work alongside truly incredible people every day and we can’t wait to make you part of the team. FM is a great place to start a career and progress to your dream job.
We provide tech-led, high-quality customer service for some of the UK’s top companies. We’re not just a contact centre – we’re a partner for growth. We use our decades of expertise to help our clients transform their businesses by investing in homegrown talent to provide the best customer care. We work alongside truly incredible people every day, and we would love to make you part of the team. We’ve built a company with an environment that encourages progression and has given our employees the opportunities to discover their own dream roles.
We are official members of the Call Centre Management Association (CCMA), who are the longest established association representing the contact centre industry in the UK. Our membership helps us ensure that we are absolute experts in our field and that we are consistently providing the best service to our customers
We’re enrolled in the Disability Confident scheme to help ensure those with disabilities or long-term health conditions have the opportunities to fulfil their potential and realize their aspirations. Get in touch to find out more about the scheme!
We are proud supporters of the Greater Manchester Good Employment Charter. The Charter is a voluntary membership and assessment scheme, which aims to improve employment standards for organisations across Greater Manchester. We are committed to making a difference in our employees’ lives by following the 7 key characteristics within the Charter to elevate our employment standards.
Every year the government asks companies to report on their gender pay gap. The report shows the difference between the average earnings of men and women across the entire company and is designed as a barometer for brands to enact necessary change.
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If you’re ready to elevate your customer service to provide a better experience, speak to our UK-based experts today. We’re on hand to help you find the best solution for your requirements.