Any Channel, Any Language, Any Time
What it says on the tin - we can be online all hours, including Bank Holidays.
When your core team goes home, we can switch online for your evenings and weekends.
We can spread small amounts of resource over a whole day, to help you cover low volumes.
Set your languages
All packages include English, with optional access to native-speaking multilingual teams in French, Italian, German, Spanish, Polish, Mandarin, Cantonese and more.
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We can cover channels using your existing technology stack, or introduce new software as needed to help you reduce costs and improve the overall customer experience. Transforming your operation should start and end with a strong foundation of great software.