Reach Resolutions Faster With Automation

Combine the best of human and artificial intelligence to exceed customer expectations.

How can AI help in retail?

Working with pre-set criteria, our chatbot gathers simple order data so our operators can focus on customers’ queries. The AI constantly learns from your customers’ messages, and picks the best response from a library we create with you.

Automate FAQ's

Automate FAQ's

Our built-in chatbot gives customers answers to frequently asked questions. Whether it’s “where’s my order” or “how do I return this?” – Our chatbot delivers the answer in seconds.

Reduce Response Times

Reduce Response Times

Response times are a huge headache for customers. A healthy bottom line relies on loyal customers. Keep yours happy with faster response times, powered by automation.

Increase FTR

Increase FTR

First time resolution (FTR) is one of the main drivers of customer satisfaction. Our AI can use customers’ order data to get them the answer they need, almost instantly.

Want to know more?

Automation can really help a business push forward. Combine automation with omnichannel customer service to make huge cost reductions.

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