Competitive pricing options for businesses of all sizes

We provide experienced, UK-based customer service teams that can be on hand to answer your customers’ queries on any channel, 24/7.

Unpredictable Hours
Predictable Hours
High Contact Volumes
Pricing

An effective, low-cost solution that works for you

Our pricing tiers are specifically built for the size of your business, so you can rest assured your customers will be cared for, whether you have one contact a month or thousands.

+ Free reporting

+ Every channel included

+ Free Trials

+ 24/7 coverage at no extra cost

+ Free automation

+ Experienced, trained operators

Lite

£70 £35

per month*

Pay-as-you-go subscription service

Inclusive hours:

24/7

Resource:

Shared

Channels:

All

Contract terms:

Monthly

*From £35 for the first three months, moving up to £70 a month thereafter. Only applicable to Lite Tier and for new customers.

No-nonsense customer service when you need it

Our Lite Tier was created with smaller businesses or unpredictable contact times in mind. We’ll pick up any customer enquires that you can’t – no matter the time of day. Just need an hour over the whole month? No problem! Want us to pick up calls while you’re asleep? Can do!

Monthly subscription package

Our monthly subscription offers different levels of cover so you can scale up and down between tiers depending on your business needs.

View Pricing Tiers
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Essential

£10.00

per hour

For medium businesses and teams

Inclusive hours:

24/7

Resource:

Shared

Channels:

All

Contract terms:

Monthly

A little boost when you’re scaling up

Our Essential Tier is for businesses that are ready to expand or have predictable busy times. We’ll support your growing customer service needs and provide expert advice on how to grow your customer service offering. Amazing customer service without breaking the bank.

Pay-per-hour package

Our pay-per-hour model gives you the most value for your money when your busy periods become more predictable or you need more advisors to help your growing team.

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Dedicated

£21.10

per hour

For larger, scaling teams

Inclusive hours:

24/7

Resource:

Dedicated

Channels:

All

Contract terms:

12 months+

Don’t replace your customer care; enhance it

Our Dedicated Tier is for larger businesses that want to expand their customer care offering. We’ll help with extra volume, handle busy times, and work closely with your established team to maintain the standard of service your customers expect.

Pay-per-hour package

Our cost-per-hour model ensures you only pay for the resources you need, with a fixed fee and clear service levels – so you never get an unexpected bill.

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Get in touch

Want to chat today? Call us on 0808 164 1406.

Or you can fill in our contact form and we’ll get back to you asap.

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