Competitive pricing options for businesses of all sizes
We provide experienced, UK-based customer service teams that can be on hand to answer your customers’ queries on any channel, 24/7.
We provide experienced, UK-based customer service teams that can be on hand to answer your customers’ queries on any channel, 24/7.
Our pricing tiers are specifically built for the size of your business, so you can rest assured your customers will be cared for, whether you have one contact a month or thousands.
+ Free reporting
+ Every channel included
+ Free Trials
+ 24/7 coverage at no extra cost
+ Free automation
+ Experienced, trained operators
per month*
Pay-as-you-go subscription service
Inclusive hours:
24/7
Resource:
Shared
Channels:
All
Contract terms:
Monthly
*From £35 for the first three months, moving up to £70 a month thereafter. Only applicable to Lite Tier and for new customers.
Our Lite Tier was created with smaller businesses in mind. We’ll pick up any customer enquires that you can’t – no matter the time of day. Just need an hour over the whole month? No problem! Want us to pick up calls while you’re asleep? Can do!
Our monthly subscription offers different levels of cover so you can scale up and down between tiers depending on your business needs.
per hour
For medium businesses and teams
Inclusive hours:
24/7
Resource:
Shared
Channels:
All
Contract terms:
Monthly
Our Essential Tier is for businesses that are ready to expand. We’ll be on hand 24/7 to support your growing customer service needs and provide expert advice on how to grow your customer service offering. Amazing customer service without breaking the bank.
Our pay-per-hour model gives you the most value for your money when your busy periods become more predictable or you need more advisors to help your growing team.
per hour
For larger, scaling teams
Inclusive hours:
24/7
Resource:
Dedicated
Channels:
All
Contract terms:
12 months+
Our Dedicated Tier is for larger businesses that want to expand their customer care offering. We’ll help with extra volume, handle busy times, and work closely with your established team to maintain the standard of service your customers expect.
Our cost-per-hour model ensures you only pay for the resources you need, with a fixed fee and clear service levels – so you never get an unexpected bill.
In a world of tighter budgets and multiple options, it can be difficult to know exactly where best to spend your money. In our cost analysis, we break down how much an insourced agent actually costs you and, more importantly, how much you’ll save by outsourcing.
And our entirely UK-based teams can actually help improve your customer experience at the same time. So we’ve included some client case studies showing you how we achieve this.
If you’re ready to elevate your customer service to provide a better experience, speak to our UK-based experts today. We’re on hand to help you find the best solution for your requirements.
