Outsourced Customer Care: Black Friday Results

We're proud of the service we provide our clients. But, as they say, the truth is in the pudding. And, with 2020 being such a difficult year, we might be forgiven if the pudding is a little lopsided this time. But, at FM Outsource, we refuse to accept anything less from ourselves than exceptional customer service.

So we collated data from one of our clients to really see how we performed over Black Friday. With great results like these behind us, our clients can face Black Friday 2021 with total confidence.

If you'd like to chat with us about how we can help with your customer care needs, contact us.