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The Importance of Offering Multilingual Customer Service
Headline Author
Rob Mead

Have you thought about offering multilingual customer service? Don't know where to start? Take a look at our video for the benefits and how to get started.

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21 st

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Our industry is jam-packed with jargon. If you're ready to impress in the next board meeting, check out our dictionary.

24th Aug 2020
Cost Analysis: Insourcing vs Outsourcing

Ever compared the true cost of managing your customer care team inhouse, vs outsourcing to a customer care provider? We've got a worked example to share that shows exactly how and why it's cheaper to outsource - without cutting quality. Curious?

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