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How to Use Customer Service to Improve Customer Sentiment
Headline Author
Emma Martins

To improve customer sentiment, you have to use every tool in your toolbelt. And customer service can be one of the most powerful. Read our blog to find out how to put it to good use.

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Our industry is jam-packed with jargon. If you're ready to impress in the next board meeting, check out our dictionary.

20th Apr 2021
Webchat Migration

Traditional channels like telephony tend to be less efficient than newer channels like webchat. Our free case study shows you how you could save more than £400,000 a year by switching, and it includes advice on how to get started.

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