On the 16th & 17th November 2021, FM Outsource will be making a debut appearance at the Call and Contact Centre Expo. A prestigious event hosted in the Exhibition Centre London (ExCel), it offers a unique opportunity to meet colleagues, customers and competitors in the industry face to face after a long period of lockdowns and remote working.
FM Outsource will be hosting a stand in the main hall alongside many other familiar brands, including sister business Gnatta. The event aims to connect businesses looking to excel in their customer communication strategies with likeminded enterprises and partners.
Register as a delegate here for free. Already registered? Get in touch on Enquiries@FMOutsource.com to book in a meeting with one of the reps on the stand. Or you can find us at stand CCAD80 on the day.
Sign Up To The Newsletter
Improve your customer experience with insights from our newsletter. Subscribe today to get started.
Explore our latest insights.
Why you should use multilingual customer service outsourcing.
When you operate globally, your customers have the right to receive assistance in the language they purchased in – this is one reason why multilingual customer service is so important! Discover the rest.
Cost Analysis: Insourcing vs Outsourcing
Have you ever compared the cost of running an in-house team against an outsourced customer care provider? We’ve done all the maths in this detailed cost analysis, demonstrating exactly how and why it’s cheaper to outsource.